As a vendor in, and a resident of Asheville, I've been in the unique position of doing business with most places around town where we've both taken turns being the customer to one another, and as most people would expect, most places treat you much differently when they are the customer than they do when you come in with your family. I've heard that character is how you treat those who can do nothing for you. So with that being said, I had been to Pate's several times as a vendor and was very impressed with the friendliness of the owners and mechanics at this location, so impressed that I was sure that if I needed any mechanic work done that this is the place I would go. Having a couple older vehicles it wasn't long before I had the tow truck haul one in to their shop. Same friendliness, didn't change at all. They had my vehicle fixed right and called me the next day. Again not long after that another vehicle needed work and they fixed it promptly and had me back on the road. My girlfriends car needed calipers and a master cylinder and we took it to them and it was done right. They are so thorough and up front about every detail of the process that it removes any doubt's and answers any questions. Their lot is also fenced and gated so my investment is safe even though it's not in my possession. Most recently this week they fixed my Jeep and knew what was wrong with it in nanoseconds as I described the symptoms. I usually don't leave reviews but I'm just so impressed with these guys and lady that I've got to spread the word. There's no reason to have to wonder if you're being lied to or ripped off and/or talked down to like you're a moron by your mechanic (which has happened to me at another location) when there's a place like this in town that's so professional, I'm very pleased with every single one of my experiences with Pate's. Highly recommended. - Ben S.


Thank you for visiting Pate's Automotive Service Inc in Asheville, NC. Count on our automotive repair technicians to keep your car, truck, suv, or van on the roads longer and safer.

Schedule your appointment today BOOK NOW   |   CALL: (828) 253-6312

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