Wow!! I have found my new car place!!! Hands down my best experience with car repair in my life! I had been having some issues with my SUV and needed to take it somewhere right away. I had tire work done at Allied Wheel in West Asheville, I called them and asked who they would recommend for auto repair work and they told me to call Pates. I called and she told me to come in right away and they would see what they could do to get me back on the road. I walked in the waiting room and right away they took my keys and with in 15 minutes were able to tell me what was wrong with my car. Turns out I needed some kind of switch for my ignition (see how much I know about cars?) Good news it wasnt crazy expensive to replace, bad news it was on back order and not available for 7-10 days! Long story short I reserved a rental car and they even gave me a ride to the rental car place to pick it up. Super nice and willing to help with what ever they could. She said she would call around to see if anyone had the part available early and would let me know ASAP if so that way I could return my rental car early. Well low and behold she called 3 days later to tell me she had found the part and my car was ready to go! I was just so grateful to find a place that didnt take advantage of my obvious lack of car knowledge. I tell everyone that needs anything done to their car, take it to Pate's! They treat you like family. Thanks Pate's Auto for a great experience and for all of your help on that crazy day! - Casey M.
Thank you for visiting Pate's Automotive Service Inc in Asheville, NC. Count on our automotive repair technicians to keep your car, truck, suv, or van on the roads longer and safer.