The people at Pate's Automotive Service are amazingly nice and very honest. They run their business with integrity, and sadly, integrity is rare these days. CUSTOMER FOR LIFE! - Rusty S.
If you're looking for superior customer service and great car repair this is your place. The people at Pates are amazing, caring, and helpful. Every time I have visited there I've been greeted with a smiling face and been treated with respect and kindness. They really go above and beyond the call of duty when it comes to customer service. In addition, they get the job done. I would recommend Pates to anyone! - Gabby
Excellent and friendly service. Coming from Ohio, I was alarmed to find out that my car's brakes had given out on me. I needed to be back in Ohio as soon as possible and the owners of Pate's did everything in their power to get me rolling again fast. The mechanic allowed me to look at the damage under the lift first-hand, and explained my situation in detail. They even stayed late at the shop trying to finish my car in time for me to leave the first day. Very personable folks, would highly recommend. - Alex B.
I went to Pate's today and I am so impressed by the honesty from Mike. I had taken my car somewhere else and wasn't treated right. I will never go anywhere else besides Pates from now on. Sharon works at the desk and was so kind and even stayed over for me to get my car. It is hard to find people you can trust this day and time but I think this is the place to go to be treated right, I know I will go back. Thank you Pate's Automotive. - Robin B.
I have been looking for an honest mechanic here in Asheville to work on several of my vehicles. I called around 15 mechanics, and narrowed down 5 I decided to meet in person. Pate's was by far the best and most HONEST mechanic I spoke to and I don't believe I will take my vehicles anywhere else. - David H.
I would recommend this shop over any auto shop in Asheville! They are very knowledgeable and helpful. This is not a place that tries to take advantage of you. - Rita L.